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Thursday, October 7, 2010

New Initiative of Govt. of INDIA

Government of India has an online Grievance forum at http://www.pgportal.gov.in  

Can you imagine this is happening in INDIA ?

The govt. wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like

1) Railways  

2) Posts  

3) Telecom (incl. Bharat Sanchar Nigam Limited (BSNL)  & Mahanagar Telephone Nigam Limited (MTNL )  

4) Urban Development  ( Delhi Development Authority (DDA) , Land & Development Office (L&DO) , Central Public Works Department (CPWD) , etc)  

5) Petroleum & Natural Gas  

6) Civil Aviation  ( Air India , Airports Authority of India , etc)  

7) Shipping , Road Transport & Highways  

8) Tourism  

9) Public Sector Banks  
Allahabad Bank   Andhra Bank   Bank of Baroda   Bank of India   Bank of Maharashtra   Canara Bank   Central Bank of India   Corporation Bank   Dena Bank   Indian Bank   Indian Overseas Bank   Industrial Development Bank of India Ltd   National Bank for Agriculture and Rural Development   Oriental Bank of Commerce   Punjab & Sind Bank   Punjab National Bank   Small Industries Development Bank of India   State Bank of Bikaner & Jaipur   State Bank of Hyderabad   State Bank of India   State Bank of Indore   State Bank of Mysore   State Bank of Patiala   State Bank of Travancore   Syndicate Bank   UCO Bank   Union Bank of India   United Bank of India   Vijaya Bank  

10) Public Sector Insurance Companies  
GIC of India   Life Insurance Corporation of India   National Insurance Company Ltd.   The New India Assurance Company Ltd.   The Oriental Insurance Company Ltd.   United India Insurance Company Ltd.  

11) National Saving Scheme of Ministry of Finance  

12) Employees' Provident Fund Organization  

13) Regional Passport Authorities  
Regional Passport Office, Ahemadabad   Regional Passport Office, Amritsar   Regional Passport Office, Bangalore   Regional Passport Office, Bareilly   Regional Passport Office, Bhopal   Regional Passport Office, Bhubaneswar   Regional Passport Office, Chandigarh   Regional Passport Office, Chennai   Regional Passport Office, Cochin   Regional Passport Office, Coimbatore   Regional Passport Office, Dehradun   Regional Passport Office, Delhi   Regional Passport Office, Ghaziabad   Regional Passport Office, Goa   Regional Passport Office, Guwahati   Regional Passport Office, Hyderabad   Regional Passport Office, Jaipur   Regional Passport Office, Jalandhar   Regional Passport Office, Jammu   Regional Passport Office, Kolkata   Regional Passport Office, Kozhikode   Regional Passport Office, Lucknow   Regional Passport Office, Madurai   Regional Passport Office, Malappuram   Regional Passport Office, Mumbai   Regional Passport Office, Nagpur   Regional Passport Office, Patna   Regional Passport Office, Pune   Regional Passport Office, Raipur   Regional Passport Office, Ranchi   Regional Passport Office, Shimla   Regional Passport Office, Srinagar   Regional Passport Office, Surat   Regional Passport Office, Thane   Regional Passport Office, Trichy   Regional Passport Office, Trivandrum   Regional Passport Office, Visakhapatnam  

14) Central Government Health Scheme  

15) Central Board of Secondary Education  

16) Kendriya Vidyalaya Sangathan  

17) National Institute of Open Schooling  

18) Navodaya Vidyalaya Samiti  

19) Central Universities

20) ESI Hospitals and Dispensaries directly controlled by ESI Corporation  under Ministry of Labour  

Many of us say that these things don't work in India.
Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents. A resident used the above listed grievance forum to highlight his concern. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof up as it's clear that both the government departments were not in sync at all.

So use this grievance forum and educate others who don't know about this facility.
This way we can at least raise our concerns instead of just talking about the 'System' in India .

Invite your friends to contribute for many such happenings.